O’Neal Insurance Group Independent Agency – No Cost Agent/Broker Help Comparing or Enrolling in a Medicare Plan.
Medicare Plans, Health, Life, Dental and Free Insurance Guidance That Puts You First.
Get Personalized One-on-One Help from a Licensed Agent/Broker Who will take their time to understand Life and Healthcare Needs.
We do all the hard work, so you don’t have to by comparing coverage options, features, and benefits for you and with you: Life, Health, Dental, Vision, Critical Illness, and Hospital Indemnity.
Speak directly with an experienced independent insurance Agent/Broker by phone or online screen sharing using Zoom or Google Meet.



Medicare Plans guidance when you need it most
We are People Helping People— With What Matters Most You.



Not a call center
Talk with a real agent who listens and follows through.
Independent agent/broker
Compare the plans and policies represented by the agency.
One-on-one guidance
Bring your doctors, prescriptions, budget, and questions.
No-cost assistance
You pay no additional fee for guidance; carriers may compensate agents after enrollment.
Licensed and appointed
Services are offered only where licensing, carrier appointment, and product availability allow.
Built around your needs
Recommendations begin with the information and priorities you share.
How to work with us
A calm, five-step conversation—no insurance dictionary required.
- 1
Reach out by phone
Call toll-free or schedule a time that works for you.
- 2
Compare available options together
Review represented options using the information you provide.
- 3
Complete a Mandatory Scope of Appointment
This confirms I did not solicit you, and we can only cover the specific options you check.
- 4
Needs analysis
A Medicare needs analysis is a fact-finding process we use to match your specific health concerns, providers, prescriptions, budget, and lifestyle to the most appropriate coverage — helping you choose between Original Medicare, Medicare Advantage, or a supplemental plan.
- 5
Enroll with confidence
Get enrollment help and ongoing agent/broker support.
Coverage library
Start with the Medicare Plans and cover you need
Every topic includes a clear explanation, key limitations, official resources, and a way to reach your agent/broker, James O’Neal.
Medicare Advantage Plans
Explore coverageMedicare Supplement Plans / Medigap
Explore coveragePart D prescription drug coverage
Explore coverageDual-eligible plans
Explore coverageVeterans and Medicare
Explore coverageIndividual and family health
Explore coverageMedicaid information
Explore coverageDental and vision
Explore coverageCritical illness and cancer
Explore coverageHospital indemnity
Explore coverageFinal expense and burial
Explore coverageWhole life
Explore coverageTerm life
Explore coverage
Meet your agent
A long career. A very human approach.
James O’Neal grew up in Hattiesburg, Mississippi, built longstanding professional and community connections in Chicago, and now serves clients from Las Vegas and the Mississippi Gulf Coast. He has owned a Black-owned family agency for more than 38 years.
His approach is education first: listen closely, explain the tradeoffs, and help each person make an informed insurance decision without call-center pressure.
Multi-state guidance
OIG Medicare-licensed service area: 30 states and Washington, D.C.
Licensing does not mean every plan, product, or carrier is available in every state or service area.
Carrier directory
Carriers behind the Medicare Plans we compare
Carrier and plan availability varies by location, product, eligibility, and current agency appointment. Names are shown as an accessible text directory; no government affiliation is implied.
Local numbers, one agency
Four offices. One toll-free starting point.
All offices: Monday–Friday. Saturday–Sunday closed.
Toll-free
Start here from any service area
(877) 808-2900Nevada
Las Vegas
3960 Howard Hughes Parkway, Suite 500 PMB 1939, Las Vegas, NV 89169
9:00 a.m.–6:00 p.m. PST
(702) 763-8924Office details →Illinois
Chicago
5113 S. Harper Ave, Chicago, IL 60615
10:00 a.m.–7:00 p.m. CST
(312) 348-7209Office details →Mississippi
Ocean Springs
1009 Byrd Dr, Ocean Springs, MS 39564
10:00 a.m.–7:00 p.m. CST
(228) 641-2323Office details →Mississippi
Hattiesburg
Hattiesburg, MS 39402
10:00 a.m.–7:00 p.m. CST
(601) 773-3933Office details →Good questions make good decisions
Medicare Plans and insurance FAQs
Does it cost anything to work with O’Neal Insurance Group?
You do not pay an additional fee for the agency’s guidance. Agents may be compensated by insurance carriers when an enrollment occurs.
Is O’Neal Insurance Group connected with the federal Medicare program?
No. O’Neal Insurance Group is an independent Medicare Plan insurance agency and is not connected with or endorsed by the federal Medicare program.
Does the agency offer every plan available?
No. Information is limited to plans the agency offers in your area. Medicare.gov, 1-800-MEDICARE, and your local SHIP can provide information about all options.
What information should I have ready?
Bring your Medicare card if enrolled, medication list, preferred pharmacies, doctors and hospitals, ZIP code, budget questions, and any notices you want help understanding.
Can I receive help by telephone or online?
Yes. Guidance is available by telephone and through an online screen-sharing appointment on a phone, tablet, laptop, or desktop.
Can the agency compare my doctors and prescriptions?
Yes. The agent can use the information you provide to review directories and formularies for plans the agency represents. Provider and pharmacy participation should also be confirmed directly.
When can I enroll in Medicare?
Enrollment timing depends on your situation. Initial, annual, special, and other enrollment periods have different rules. A licensed agent can explain plan enrollment timing, while Social Security and Medicare make official determinations.
What is the difference between Medicare Advantage and Medigap?
Medicare Advantage is another way to receive Medicare-covered benefits through a private plan. Medigap works with Original Medicare to help pay certain out-of-pocket costs.
Education, without the alphabet soup
Recent guides and how-to videos
From the blog
View allWhat to bring to a Medicare plan review
A practical checklist for doctors, prescriptions, pharmacies, budget questions, and enrollment notices.
New to Medicare · 7 min readMedicare Advantage vs Original Medicare: start with these trade-offs
Medicare Advantage vs Original Medicare in plain language: networks, drug coverage, supplemental insurance, and out-of-pocket limits.
Veterans and Medicare · 6 min readVeterans and Medicare: how VA health care fits alongside it
Why the two systems are separate, the Part B decision that lasts a lifetime, and how prescriptions work.
How-to videos
View allMedicare in four minutes
A short orientation to Parts A, B, C, and D before a personal plan review.
Plan comparisonHow to prepare your doctors and prescription list
The information that helps an agent compare represented plan options more accurately.
AppointmentsHow an online screen-sharing appointment works
What to expect when meeting with James by phone, tablet, laptop, or desktop.
Medicare Plans explained in one place
Everything on this site comes back to one decision. The Medicare Plans available to you fall into two routes, and almost every question people ask us is really a question about which route fits.
Route one: Original Medicare with a Medigap policy. You keep federal Part A and Part B, add a Medicare Supplement policy to cover what Medicare leaves behind, and add a standalone Part D drug plan. There is no network at all — any provider in the country who accepts Medicare accepts you. It costs more each month and very little at the point of care.
Route two: Medicare Advantage. A private carrier takes over your Part A and Part B benefits, usually bundles drug coverage, and often adds dental, vision and hearing. Monthly cost is low or nothing, and you pay as you use care within a local network. Most of the Medicare Plans people actually enroll in are Advantage plans.
Neither route is better in the abstract. What decides it is your doctors, your prescriptions, how much you travel, and whether a predictable premium or a low premium suits your household. A licensed agent can price both against your real situation in a single conversation.
What changed for 2026
Two federal rules now apply to the drug coverage inside all Medicare Plans, standalone or bundled. No Part D plan may charge a deductible above $615, and once you have spent $2,100 out of pocket on covered drugs your cost for the rest of the calendar year is zero. The Medicare Prescription Payment Plan lets you spread that amount across monthly instalments rather than facing it in January.
What still changes every January is the detail: networks, formularies, copays and supplemental benefits. The Annual Notice of Change your carrier sends by 30 September is where those changes are disclosed, and reviewing your Medicare Plans each autumn takes about half an hour.
State rules differ more than people expect
Medigap timing is set state by state, and it changes the arithmetic. Nevada gives existing policyholders 60 days from the first of their birthday month and lets them change carriers. Illinois gives 45 days from the birthday, but only between 65 and 75 and only within the same insurer family. Mississippi has no birthday rule at all. Ask about your own state before assuming a window exists.
Medicare reference charts
The charts below cover the ground most questions start from.



Not sure where to start? Start here
Most people arrive at this site because something specific has happened rather than because they wanted to read about insurance. Four situations cover most of it.
You are approaching 65. The decision is not really which plan. It is whether to take Part B now, and that depends on whether you are still working and how many people your employer has. Twenty or more and the group plan generally pays first. Fewer than twenty and Medicare pays first from the month you are eligible, which changes everything.
You are retiring or losing employer coverage. An eight-month window opens for Part B, and the forms need an employer signature. COBRA does not extend it, which surprises people every year.
Something changed. A move, a new diagnosis, a medication added, a doctor who has left your network. Any of those can turn last year’s sensible choice into this year’s wrong one.
The September letter worried you. Every Medicare Advantage and drug plan must send an Annual Notice of Change by 30 September setting out what differs from 1 January. It is the most useful document you receive all year and the one most often binned.
The choice underneath all of it
Strip away the marketing and there are two routes, and the Medicare Plans available to you divide along that line.
Keep Original Medicare, add a drug plan, and optionally add a Medigap policy to cover what Medicare leaves. Any provider in the country accepting Medicare assignment is covered. No networks, no referrals, and with a supplement your costs are largely known in advance. You pay more each month for that certainty.
Or take a Medicare Advantage plan, which replaces Parts A and B with a private plan that usually includes drug coverage and extras. Often little or nothing extra per month, capped exposure in a bad year, and a network you have to stay inside.
Neither is better. They suit different lives, and the honest comparison is a healthy year against a difficult one rather than premium against premium.
One asymmetry is worth knowing before you choose, because it is the thing that costs people most when it is explained too late. Moving into a Medicare Advantage plan is straightforward at almost any time. Moving back to a supplement years later can mean answering health questions and being declined, unless your state gives you a window. Nevada does. Illinois offers a narrow one. Mississippi offers none.
Three things to have ready
Whether you ring us, ring 1-800-MEDICARE or compare Medicare Plans yourself on Medicare.gov, the same three things decide the answer.
Your medications, with doses. Your doctors, by name, and the hospital you would want to use. And your county, confirmed rather than assumed, because plans are filed county by county and a recommendation from a friend a few miles away may name a plan that is not sold where you live.
With those three things, the Medicare Plans worth considering narrow to a handful in about an hour. Without them, any comparison is guesswork dressed up as research.
If your income is anywhere near the assistance limits, check that first — the Medicare Savings Programs and Extra Help change every other number, and applying costs nothing.
Help that earns nothing from your decision
Before you accept a recommendation from anyone, including us, it is worth knowing that free counselling exists. Every state runs a State Health Insurance Assistance Program staffed by counsellors who sell nothing and earn nothing from what you choose. The national directory is at shiphelp.org, and 1-800-MEDICARE will also compare the Medicare Plans available at your address.
We are useful when a household is complicated — two people on different timelines, a specialist worth protecting, income near the assistance limits, or a supplement decision that cannot be undone later. We are not useful when the answer is already clear, and we would rather say so than take the enrolment.
Whichever route you take, review it each autumn rather than only when something goes wrong. Plans are re-filed every year, and the Medicare Plans that suited you in January can look different twelve months later. A short call each year catches the changes that would otherwise arrive as a surprise in February, and there is no fee for it.
If the plan you hold is still the right one, that is a perfectly good outcome and we will say so. Comparing Medicare Plans is worth doing annually; changing them is not.
Check any of this independently
You should never take an agency’s word for how Medicare Plans work, including ours. Each of these is free and sells nothing.
- Medicare.gov Plan Compare — every plan sold in your ZIP code, with star ratings and your prescriptions priced in
- SHIP National Technical Assistance Center — free one-to-one counselling in every state
- Social Security Administration — Extra Help with prescription drug costs
- National Association of Insurance Commissioners — look up any agent’s licence and complaint history
When you are ready to compare Medicare Plans against your own doctors and prescriptions, call (877) 808-2900. There is no cost, no obligation, and if the right answer is a plan we do not represent, we will tell you so.
