No-cost to work with us · One-on-one guidance that puts you first.

Independent Medicare plan insurance guidance · No cost to you

Medicare, health, life, dental and insurance guidance that puts you first.

Get personal help understanding and comparing Medicare, life, health, dental, vision, critical illness, and hospital indemnity options. Speak directly with an experienced independent insurance agent/broker by phone or online screen sharing.

Request a quote or help
Senior Black couple smiling together at home
People first. Questions welcome.
Senior couple holding hands and smiling together
Guidance for different lives and families.
James O'Neal, founder and licensed insurance agent broker
James O'NealFounder · Agent/Broker
Independent agent/brokerOne-on-one guidancePhone & online appointments38+ years of agency ownershipLicensed where services are offered

A real person, not a maze

Guidance when you need it most

We are people helping people—starting with what matters to you.

Not a call center

Talk with a real agent who listens and follows through.

Independent agent/broker

Compare the plans and policies represented by the agency.

One-on-one guidance

Bring your doctors, prescriptions, budget, and questions.

No-cost assistance

You pay no additional fee for guidance; carriers may compensate agents after enrollment.

Licensed and appointed

Services are offered only where licensing, carrier appointment, and product availability allow.

Built around your needs

Recommendations begin with the information and priorities you share.

Simple by design

How to work with us

A calm, three-step conversation—no insurance dictionary required.

  1. 1

    Reach out by phone

    Call toll-free or schedule a time that works for you.

  2. 2

    Compare available options together

    Review represented options using the information you provide.

  3. 3

    Enroll with confidence

    Get enrollment help and ongoing agent/broker support.

James O'Neal in a navy suit jacket and light pink shirt

Meet your agent

A long career. A very human approach.

James O'Neal grew up in Hattiesburg, Mississippi, built longstanding professional and community connections in Chicago, and now serves clients from Las Vegas and the Mississippi Gulf Coast. He has owned a Black-owned family agency for more than 38 years.

His approach is education first: listen closely, explain the tradeoffs, and help each person make an informed insurance decision without call-center pressure.

38+ years as an agency ownerPhone and screen-share helpCommunity volunteer interests
Meet James O'Neal

Multi-state guidance

OIG Medicare-licensed service area: 30 states and Washington, D.C.

Licensing does not mean every plan, product, or carrier is available in every state or service area.

AlabamaArizonaArkansasCaliforniaFloridaGeorgiaIllinoisIndianaKansasKentuckyLouisianaMichiganMinnesotaMississippiMissouriMontanaNevadaNew MexicoNew YorkNorth CarolinaOhioOregonPennsylvaniaSouth CarolinaTennesseeTexasUtahVirginiaWashingtonWisconsinWashington, D.C.
Coverage-area details →

Carrier directory

Insurance companies represented by the agency

Carrier and plan availability varies by location, product, eligibility, and current agency appointment. Names are shown as an accessible text directory; no government affiliation is implied.

AetnaAflacAllstateAnthem Blue Cross Blue ShieldAlignment Health PlanBankers FidelityClover HealthDevoted HealthEssence HealthcareGlobe LifeGTLHealthSpringHumanaHCSCHeartland NationalHighmarkKelsey-SeyboldMedicaMolina HealthcareINAManhattan LifeMedical MutualMutual of OmahaPhysicians MutualSelect HealthSCAN Health PlanUnited AmericanUnitedHealthcareWellcareWellabeZing Health
How carrier availability works →

Local numbers, one agency

Four offices. One toll-free starting point.

All offices: Monday–Friday, 10:00 a.m.–7:00 p.m. CST. Saturday–Sunday closed.

Good questions make good decisions

Medicare and insurance FAQs

Does it cost anything to work with O'Neal Insurance Group?

You do not pay an additional fee for the agency's guidance. Agents may be compensated by insurance carriers when an enrollment occurs.

Is O'Neal Insurance Group connected with the federal Medicare program?

No. O'Neal Insurance Group is an independent Medicare Plan insurance agency and is not connected with or endorsed by the federal Medicare program.

Does the agency offer every plan available?

No. Information is limited to plans the agency offers in your area. Medicare.gov, 1-800-MEDICARE, and your local SHIP can provide information about all options.

What information should I have ready?

Bring your Medicare card if enrolled, medication list, preferred pharmacies, doctors and hospitals, ZIP code, budget questions, and any notices you want help understanding.

Can I receive help by telephone or online?

Yes. Guidance is available by telephone and through an online screen-sharing appointment on a phone, tablet, laptop, or desktop.

Can the agency compare my doctors and prescriptions?

Yes. The agent can use the information you provide to review directories and formularies for plans the agency represents. Provider and pharmacy participation should also be confirmed directly.

When can I enroll in Medicare?

Enrollment timing depends on your situation. Initial, annual, special, and other enrollment periods have different rules. A licensed agent can explain plan enrollment timing, while Social Security and Medicare make official determinations.

What is the difference between Medicare Advantage and Medigap?

Medicare Advantage is another way to receive Medicare-covered benefits through a private plan. Medigap works with Original Medicare to help pay certain out-of-pocket costs.

View all FAQs

Personal guidance · No additional fee

Free Medicare plan quotes: we compare available plans and costs for you—and with you.