Independent Medicare plan insurance guidance · No cost to you
Medicare, health, life, dental and insurance guidance that puts you first.
Get personal help understanding and comparing Medicare, life, health, dental, vision, critical illness, and hospital indemnity options. Speak directly with an experienced independent insurance agent/broker by phone or online screen sharing.



A real person, not a maze
Guidance when you need it most
We are people helping people—starting with what matters to you.
Not a call center
Talk with a real agent who listens and follows through.
Independent agent/broker
Compare the plans and policies represented by the agency.
One-on-one guidance
Bring your doctors, prescriptions, budget, and questions.
No-cost assistance
You pay no additional fee for guidance; carriers may compensate agents after enrollment.
Licensed and appointed
Services are offered only where licensing, carrier appointment, and product availability allow.
Built around your needs
Recommendations begin with the information and priorities you share.
Simple by design
How to work with us
A calm, three-step conversation—no insurance dictionary required.
- 1
Reach out by phone
Call toll-free or schedule a time that works for you.
- 2
Compare available options together
Review represented options using the information you provide.
- 3
Enroll with confidence
Get enrollment help and ongoing agent/broker support.
Coverage library
Start with the kind of help you need
Every topic has a clear explanation, important limits, official resources, and a way to reach James.
Medicare Advantage
Explore coverageMedicare Supplement / Medigap
Explore coveragePart D prescription drug coverage
Explore coverageDual-eligible plans
Explore coverageVeterans and Medicare
Explore coverageIndividual and family health
Explore coverageMedicaid information
Explore coverageDental and vision
Explore coverageCritical illness and cancer
Explore coverageHospital indemnity
Explore coverageFinal expense and burial
Explore coverageWhole life
Explore coverageTerm life
Explore coverage
Meet your agent
A long career. A very human approach.
James O’Neal grew up in Hattiesburg, Mississippi, built longstanding professional and community connections in Chicago, and now serves clients from Las Vegas and the Mississippi Gulf Coast. He has owned a Black-owned family agency for more than 38 years.
His approach is education first: listen closely, explain the tradeoffs, and help each person make an informed insurance decision without call-center pressure.
Multi-state guidance
OIG Medicare-licensed service area: 30 states and Washington, D.C.
Licensing does not mean every plan, product, or carrier is available in every state or service area.
Carrier directory
Insurance companies represented by the agency
Carrier and plan availability varies by location, product, eligibility, and current agency appointment. Names are shown as an accessible text directory; no government affiliation is implied.
Local numbers, one agency
Four offices. One toll-free starting point.
All offices: Monday–Friday. Saturday–Sunday closed.
Toll-free
Start here from any service area
(877) 808-2900Nevada
Las Vegas
3960 Howard Hughes Parkway, Suite 500 PMB 1939, Las Vegas, NV 89169
9:00 a.m.–6:00 p.m. PST
(702) 763-8924Office details →Illinois
Chicago
5113 S. Harper Ave, Chicago, IL 60615
10:00 a.m.–7:00 p.m. CST
(312) 348-7209Office details →Mississippi
Ocean Springs
1009 Byrd Dr, Ocean Springs, MS 39564
10:00 a.m.–7:00 p.m. CST
(228) 641-2323Office details →Mississippi
Hattiesburg
Hattiesburg, MS 39402
10:00 a.m.–7:00 p.m. CST
(601) 773-3933Office details →Good questions make good decisions
Medicare and insurance FAQs
Does it cost anything to work with O’Neal Insurance Group?
You do not pay an additional fee for the agency’s guidance. Agents may be compensated by insurance carriers when an enrollment occurs.
Is O’Neal Insurance Group connected with the federal Medicare program?
No. O’Neal Insurance Group is an independent Medicare Plan insurance agency and is not connected with or endorsed by the federal Medicare program.
Does the agency offer every plan available?
No. Information is limited to plans the agency offers in your area. Medicare.gov, 1-800-MEDICARE, and your local SHIP can provide information about all options.
What information should I have ready?
Bring your Medicare card if enrolled, medication list, preferred pharmacies, doctors and hospitals, ZIP code, budget questions, and any notices you want help understanding.
Can I receive help by telephone or online?
Yes. Guidance is available by telephone and through an online screen-sharing appointment on a phone, tablet, laptop, or desktop.
Can the agency compare my doctors and prescriptions?
Yes. The agent can use the information you provide to review directories and formularies for plans the agency represents. Provider and pharmacy participation should also be confirmed directly.
When can I enroll in Medicare?
Enrollment timing depends on your situation. Initial, annual, special, and other enrollment periods have different rules. A licensed agent can explain plan enrollment timing, while Social Security and Medicare make official determinations.
What is the difference between Medicare Advantage and Medigap?
Medicare Advantage is another way to receive Medicare-covered benefits through a private plan. Medigap works with Original Medicare to help pay certain out-of-pocket costs.
Education, without the alphabet soup
Recent guides and how-to videos
From the blog
View allWhat to bring to a Medicare plan review
A practical checklist for doctors, prescriptions, pharmacies, budget questions, and enrollment notices.
New to Medicare · 7 min readMedicare Advantage or Original Medicare? Start with these tradeoffs
A plain-language look at networks, drug coverage, supplemental insurance, and out-of-pocket limits.
Veterans and Medicare · 6 min readVeterans: questions to ask about Medicare and VA health care
Why the two systems are separate and which official resources can answer eligibility questions.
How-to videos
View allMedicare in four minutes
A short orientation to Parts A, B, C, and D before a personal plan review.
Plan comparisonHow to prepare your doctors and prescription list
The information that helps an agent compare represented plan options more accurately.
AppointmentsHow an online screen-sharing appointment works
What to expect when meeting with James by phone, tablet, laptop, or desktop.
Personal guidance · No additional fee
